Updated 28/05/08 -09:11

Updated 27/05/08 -13:05

JCR IT OFFICE ASSISTANT - James Berridge

TASKS

  1. Why do you want the job?
  2. What experience do you have with computers at the moment?
  3. What does SCSI stand for?
  4. What is the difference between NAS and SAN?
  5. What is the capital of Togo?
  6. "My computer keeps rebooting" - what could be wrong with it?
  7. How much is a new toner cartridge for the computer room printers? Also provide a hyperlink.
  8. Provide a hyperlink with a picture of the interesting feature on the west side of Cumnor Road.
  9. What is your favourite technology podcast and why?
  10. What was the last upgrade / update you did on a computer? And when was that?
  11. Explain defraging? Why? When? How? etc - draw a storyboard of the process and publish it as a PDF.
  12. I've been sent a Word document - I've got Microsoft Office but the document will not open - help! Give me options.
  13. Ask your Subject Tutor to drop me an email saying that they see no problems with you taking on the position.
  14. Will you be taking any exams next year?
  15. Are there any questions you would like to ask Marc and me?

 

RESPONSES

1. I’d really like the job as it would allow me to get my hands on more computers to fix, often, simple problems. I’ve played with many computers and I find computers that are slow and full of errors really annoy me! For that reason alone, I have given a few friends major overhauls on their family computers, installed more RAM in people's laptops whilst at Oxford and cleared GBytes worth of trialware off other machines. This term I’ve even reformatted a HD for a friend and reinstalled windows/office/chembio office for him. I enjoy fixing problems on computers anyway so being in a position where people bring their problems to me would be great!

 

2. I’ve set up and fixed many wireless networks, and have solved many types of problems I’ve had with my own computers. I use my computer for hours every day so am very comfortable with XP and Vista. I have had lots of use with macs too, with simple networking and use of all the iwork and ilife software. I started my own website years ago and theoxymoron.co.uk more recently, so i've had a lot of experience with various editing suites. I am very experienced in photo and video editing, although I don't know any programming apart from moderate HTML.

 

3. SCSI stands for Small Computer System Interface. As far as I’m aware, its main use now is as a high speed interface for server type high speed HDs up to about 15000rpm. Most personal computers use IDE / P-ATA / S-ATA and for external HDs esata /USB.

 

4. NAS Network-attached storage  - Such as the personal space on the queens college computers 'drive P' or similar. The computer accesses the network storage like it would a local drive eg. “p:\mydocuments\”
SAN Storage area network –Such as an external HD attached directly to a network instead of a single computer, to access files the computer would have to access the network using an address like “//mynetworkstorage/mydocuments/” an example is THIS.

 

5. Togo, or the Togolese Republic as it is officially known is a country in West Africa. The official language is French and the capital is Lomé.

 

6.

Before Christmas, my computer kept crashing and restarting when I was playing games. Also, more recently, my friend's computer kept doing something similar when using it for more than a few minutes. In my case, it was the fan that had stopped working properly, and so it had to be replaced. In my friend's case, we eventually found a piece of metal which was stuck in the fan, in both cases the computers were overheating, therefore I would look for that as a problem first.

After that, if there is still a problem, I would check which processes were running and close all but the most essential ones to see if it was a software problem. If it was, I would vary which processes were closed in order to find out what was causing the crashes, then deal with it. If not then fingers crossed it’s still in warranty and I would download and use one of the many hardware testers to try and estabish what was playing up.

 

 

7. Valueshop.co.uk - I’ve used valueshop before, cheapest I know for canon inkjets and cheapest I could find for the laser one too.

 

8. The PICTURE of the west side of Cumnor Road - As seen from Microsoft Virtual Earth. You are looking at Farmoor Reservoir.

 

9. Stuff.tv – It is part of STUFF magazine, my brother has a subscription and when I’m at home I read them to death. They feature gadgets from GPS to computers including cameras, phones and MP3 snowboard jackets!

 

10. My last upgrade was about 3 weeks ago when I upgraded to 4GB of RAM for my laptop, as I noticed the price had fallen from £240 to £60 (2x 2Gb DDR2 677MHz). I decided it was worth it for gaming and video/picture editing which I do a lot in the holidays.

 

11. Defragging explained pdf... HERE

 

 

12. Office help, in the form of a short video.

 

13. I have sent an email to Simon Aldridge, so you should hear from him soon.

 

14. Yes, around 6th week in Trinity term.

 

15. Did you know that you can't access the college internal site from Cardo?

I also noticed that you didn't have a computer setup page for Vista users. Seeing as I have vista... the setup and in a zip file.