Using Mail for Exchange, Nokia's officially supported Exchange client with the Oxford Nexus

Please note: This is very much a work in progress and once finished this will disappear from this page and be replaced onto the main OUCS website

A note about push email

At the present time push email is not supported on the Oxford nexus. It is a feature that we are currently looking to roll out at a future point. At the moment emails will not come through to the phone immediately but rather your phone will check automatically for email at specific intervals.

Supported Handsets

At the time of writing, Mail for Exchange was confirmed to work with the following models of Nokia Handsets:

Installing the client

Mail for Exchange is an add-in for the existing messaging program that comes built in to the S60 handset that already handles email, text and picture messaging etc. You can download the client from http://www.businesssoftware.nokia.com/mail_for_exchange_downloads.php.

Regardless of where you purchased the phone, please ensure that you select the region option for EMEA (Europe, Middle East, Asia). Then select your phone handset from the drop down box.

Click on the top download, the one marked Mail for Exchange (not the one marked Mail for Exchange Company Directory). It will open up a popup window (so if you have a pop-up blocker installed on your system, you may have to inform it that it is an allowed popup window). Scroll down to the bottom of the page in the popup and click on Continue.

Fill in your details ensuring that your phone handset is correct. You must tick to confirm that you accept the EULA (End user license agreement). Then click on Send. It will open a new page and then click on on the "Click Here for Download" button. This will then prompt you for where you want to download the file to.

You then need to install the program on your phone. If you are not sure how to do this, please click here for a guide on how to install programs onto a Nokia S60 handset. It will install two programs on your handset, Mail for Exchange and Comp. Dir (Company Directory). It should install these into your Applications/Installations folder however it may create a new folder called Mfe instead.

Configuring the Mail for Exchange program

Firstly load up the Mail for Exchange program. As this is the first time it has been loaded, it will prompt you with the message that "You have no Mail for Exchange profile. Create Profile?". Select Yes. "You have no Mail for Exchange profile. Create Profile?"
Enter in the following information then press OK:
  • Email address: Your Oxford Email address
  • Domain: Type in tobedeleted. (Connection to the oxford nexus does not require you to enter domain information, however unfortunatly Mail for Exchange demands that you enter one at this stage).
  • Username: Your Oxford Username (also known as the Oxford single sign on username (i.e abcd1234)
  • Password: Your Oxford password
Showing email address fieldsShowing email address fields
It will then ask you for your Default Access Point. This is the standard way that your phone connects to the internet. For example in the screen shot, Orange GPRS Wap, is selected which is the standard for phones on the Orange network. Setting this to a wireless hotspot is not recommended as the phone will only be able to pick up emails when in range of that hotspot. GPRS selection screen
A message, "Retrieving Exchange server name" will appear. This will fail and it will ask you enter in the server details manually. Attempting to retrieve the server name Attempting to retrieve the server name

It will put you into the mail Connection options page. On this page you will need to enter in the following information:

  • Exchange server: nexus.ox.ac.uk
  • Secure connection : Yes
  • Access point: Your standard way of connecting to the internet
  • Sync, while roaming: If you want your phone to work as normal with picking up email when in another country you can select then you need this set to Yes. Please be aware that this connection uses a sizable amount of a data and therefore it is highly recommended that you speak to your network operator prior to your trip to ensure that both the connection will work and any additional charges that you may incur.
  • Use default port: Yes
mail connections page 1mail connections page 1
Using your scroll button, press right once to change the menu to Credentials:

On this page, you do not need to change the username and password as you have already set them, however as stated before, you must delete the 'tobedeleted' that you entered in the domain field. You do this by selecting Domain, then pressing the delete key on your phone until the text has disappeared, then pressing OK.

It should then appear as in the 2nd screen shot to your right.

Credentials page beforeCredentials page after

Using your scroll button, press right once to change the menu to "Sync. Schedule".

  • MfE works on the basis of peak and off-peak schedules. The standard usage would be Peak for the working day, and Off-peak for other times, but this can be changed as you wish. The important point in this section is that 'Always on' will not work until push email is implemented. Therefore, I would recommend setting the Peak Schedule to 15 minutes.
  • Peak days: You can set up certain days as workdays and these can be changed in here:
  • In case of conflict: Set this as server wins. In short, there is always a change that a synchronization may go wrong and the data may be different on your phone to what it actually on Nexus. Mail for Exchange monitors this, and if it detects a discrepancy then it will ignore the data on the phone and restore it back to the information that is on Nexus to avoid any potential loss of data from the server.
Sync schedule page 1Sync schedule page 1

Again using your scroll button, press right and this will move you across to Calendar.

  • Synchronize Calendar: If you want your Calendar to be the same on your phone as it is on Nexus, then select Yes.
  • Sync calendar back: How far you want your Calendar to go back on your phone. The default is two weeks, so if you had an item in either your phone or nexus calendar that was three weeks old, it would not be moved over.
  • Initial sync: You can choose to either keep the items on the phone or delete them and start afresh with nexus. For most users, you will want to keep the items on the phone.
Calendar screen

Again using your scroll button, press right and this will move you across to Tasks

  • Synchronize tasks: Select Yes if you want to Synchronize your tasks with your handset
  • Sync completed tasks: If tasks are completed, you can select here if you want them to be synchronized between the handsets (i.e if you select no, only outstanding tasks will be sync'ed)
  • Initial sync: As with calender, you can choose to either keep or delete the items on the phone when you do the first sync.
Tasks configuration screen
Again using your scroll button, press right and this will move you across to Contacts
  • You can use to sync your contacts between your phone and nexus. This a different service to the Global address book however. If you want to have these sync'ed then then press Yes.
  • Initial sync: If you do choose to sync your contacts, You'll almost certainly want to keep your contacts on your phone so select Keep items on phone, otherwise during the initial sync it will delete the contacts of your phone.
Contacts configuration page

For the final time using your scroll button press right and this will move you onto Email.

  • Synchronize email: Yes
  • Email address: Your oxford email address (should already be in there)
  • Show new mail pop up: If you want to be notified when you have new mail on your home screen, select Yes.
  • Use Signature/Signature: You can select to use a signature for email messages here and whether to enable it or not.
  • When sending mail: Select Send at next sync only. For the same reasons as instant delivery, this will not work until push email is enabled.
  • Sync messages back: The time length that you want your emails to stay on the phone. The default is three days, but you can increase this, or even have it set to permanently leave the messages on the phone.
Email page 1Email page 2Email page 1
The setting up is now complete. So press Options then select Save. Saving the configuration details
This will return you to the Mail for Exchange home screen. It will attempt to connect for the first time and do the initial sync. This may take sometime and you can follow what it is doing by watching the Current Status section. Showing the main MfE screen attempting to connect
Once complete it will go back to idle. This completes the setup process. Please note that the Mail for Exchange does not have to be running for mail to be delivered etc and can now be closed down. MfE main screen idle'ing

Using the features of the Oxford Nexus on your handset

Now that your account is set up Mail for Exchange will have integrated itself into the existing applications that are on the phone. Looking at the features individually:

Using the Global address book

In the directory where it installed your Mail for Exchange program there will be another program called Comp. Dir, short for Company Directory. Select the program to open it. It will offer you a box to put in a search string, where you can search by peoples names. It will come up any matches, and you can view the person's email address and department and even send them an email directly from it.