An Interactive UX Adventure: The Quest for Usability

The brief

You are the lead designer in charge of a major new app project. Your company is about to launch an innovative new product that will revolutionise how users track their daily habits. However, the road to success is fraught with challenges, and only through the application of sound UX principles can you achieve victory.

Will you guide your team through the perilous design journey and deliver an app that will be celebrated by users far and wide? Or will the project be lost in the maze of poor choices and bad design?

The choice is yours!

start

Start Your Adventure

You sit down at your desk, ready to tackle the new project. As the lead designer, you know the stakes are high. Your first step? Deciding how to begin the design process.

To skip ahead to wireframes and start creating solutions immediately, go to Page 5

To first take the time to identify and define the users' problems, go to Page 1

Page 1

Before designing, you gather your team to brainstorm. But instead of jumping to solutions, you focus on defining the problem first. After speaking with users, conducting surveys, and analysing current pain points, you’ve identified the real issue: users struggle with the overwhelming number of features in existing habit-tracking apps. They need something simpler, more intuitive.

You’ve clearly identified the problem.

Your next step is to decide how to approach the design itself.

If you want to base your design decisions on data and user research, go to Page 2

If you’d rather trust your gut feeling as a designer, go to Page 6

Page 2

You opt for a data-driven approach. After conducting user interviews and analysing behavioral data from similar apps, you see clear patterns. Most users use only 30% of the features in existing apps and abandon the rest. You choose to focus your design on simplicity, displaying only the most essential features.

By aligning with real user behavior, you've reduced the guesswork. You now need to design the interface.

If you want to design an interface with minimal user effort and clarity in mind, go to Page 3

If you think an elaborate, feature-packed interface will impress your users, go to Page 7

Page 3

You prioritise a clear, straightforward interface. Using familiar icons, short text labels, and minimal steps, you create a design that’s easy to understand and use. Ambiguity is eliminated. You’re confident that users won’t be confused or lost as they navigate your app.

Next, you decide on the app’s language and terminology.

To use technical terms and industry jargon that you believe will impress your users, go to Page 8

To communicate using language your users are familiar with, go to Page 4

Page 4

You understand that using your users' language is key. You avoid technical jargon and stick to simple, familiar terms. Instead of “task instantiation,” you use “add new habit.” The interface is clear, accessible, and resonates with your audience.

But then, you remember that not all users are the same. Some may have disabilities, or require special accommodations to fully use the app.

If you want to design with inclusivity in mind, go to Page 9

If you think inclusivity is too time-consuming and unnecessary, go to Page 10

Page 9

You embrace inclusive design. You ensure the app works seamlessly with screen readers for visually impaired users. You provide high-contrast colour schemes, accessible fonts, and customisable text sizes. Every user, regardless of ability, can easily use the app.

At last, the app is ready for launch. But before it goes live, you take a step back. You remember something crucial: You are not the user.

You gather more user feedback, testing your assumptions. Users reveal small tweaks needed for improvement—things you hadn’t even considered.

To incorporate the users' feedback and iterate, go to Page 11

To ignore feedback and launch the app as is, go to Page 12

Page 11

By listening to your users and recognising that you are not the user, you make the necessary adjustments. The app is now perfectly aligned with their needs, providing both functionality and ease of use. With inclusive design, minimal effort required from users, and clear communication, the app is ready to make waves.

You launch it, and soon, it becomes a hit, receiving rave reviews for its simplicity and effectiveness.

Quest complete!

You have succeeded!   The app is a triumph, thanks to your understanding of key UX principles.

Page 5

You skip ahead to wireframing without defining the problem. You start creating screens, adding a lot of cool features, but after launch, you discover a major issue: users don’t understand why they would need half of these features, and many struggle to even identify the app's purpose.

You have failed. Your app suffers from feature bloat and fails to meet real user needs.

Game Over.

Maybe next time you will put the user first...

Page 6

You rely on your instincts instead of data-driven decisions. You design an interface that feels right to you, full of animations and fancy features. But after user testing, it becomes clear that many of your design choices don’t align with how people actually use habit trackers. Most users are overwhelmed and frustrated by the complexity.

You have failed. The app does not align with user behavior, and users abandon it.

Game Over.

Maybe next time you will put the user first...

Page 7

You decide to cram the interface full of features, thinking more is better. Users are immediately confused by the cluttered interface. With too many options and no clear direction, they abandon the app after a few frustrating attempts.

You have failed. The app’s design was too complicated, and users found it overwhelming.

Game Over.

Maybe next time you will put the user first...

Page 8

You use fancy industry terms and technical jargon. Users are baffled by phrases like “synergize your task completions” and “instantiate goals.” The app’s purpose is lost in translation, and users leave negative reviews.

You have failed. The app’s language was inaccessible to the intended audience.

Game Over.

Maybe next time you will put the user first...

Page 10

You choose not to focus on inclusivity, thinking it’s too time-consuming. After launch, you receive feedback from disabled users who can’t navigate the app due to poor accessibility features. Some users with colour blindness struggle to differentiate between important elements. Your app receives criticism for its lack of inclusivity.

You have failed. The app alienates users with disabilities, limiting its audience.

Game Over.

Maybe next time you will put the user first...

Page 12

You ignore the feedback from your users and launch the app as is. Initial interest is high, but soon, users start to complain. Small annoyances pile up, and users abandon the app in favor of more refined alternatives. The app’s popularity fades quickly.
You have failed. The app did not adapt to real user feedback, and its impact was limited.

Game Over.

Maybe next time you will put the user first...