trust

This is a list of my publications on this topic.

Depth and Breadth: How News Organisations Navigate Trade-offs Around Building Trust in News

This report summarises major challenges news organisations face around building and sustaining trust with the public, focusing on four countries with varying media and political systems (Brazil, India, the United Kingdom, and the United States). The …

Overcoming Indifference: What Attitudes Towards News Tell Us About Building Trust

This report details findings from an original survey of news audiences in Brazil, India, the United Kingdom, and the United States. It examines attitudes towards media in each country, ideas about how journalists conduct themselves, and views about …

Listening to What Trust in News Means to Users: Qualitative Evidence from Four Countries

How do people view media they come across in everyday life, and what can that tell us about why they do (and do not) trust the news they encounter? In early 2021, the Reuters Institute held a series of focus group discussions and interviews with …

What We Think We Know and What We Want to Know: Perspectives on Trust in News in a Changing World

This report summarises some of what is known and unknown about trust in news, what is contributing to changing attitudes about news worldwide, and how media organisations are responding to increased digital competition. The report combines an …

Trust in UK Government and News Media COVID-19 Information Down, Concerns Over Misinformation from Government and Politicians Up

In this RISJ Factsheet we examine changes in attitudes towards the coronavirus pandemic response in the UK from mid-April to the end of May. This is the fourth in a series of ten factsheets based on an ongoing online panel survey of a representative …

Are News Outlets Viewed in the Same Way by Experts and the Public? A Comparison across 23 European Countries

In this RISJ Factsheet, we compare expert evaluations of news outlets’ accuracy from the 2017 European Media Systems Survey (Popescu et al. forthcoming) with the Digital News Report 2018 audience brand trust scores (Newman et al. 2018). Our …

News Media Broadly Trusted as Source of Coronavirus Information, Views of UK Government Response Highly Polarised

In this RISJ Factsheet we examine people’s attitudes towards how news organisations, government and other institutions are responding to the coronavirus pandemic in the UK. This is the first in a series of ten factsheets based on an ongoing …

Polarization and Partisanship: Key Drivers of Distrust in Media Old and New?

Some worry that increased partisanship is lowering trust in the news media, as people increasingly come into contact with cross-cutting news coverage. We use multilevel analysis of online survey data from 35 countries and find that left-right …

Generalised Scepticism: How People Navigate News on Social Media

Social media is an increasingly widely used and important source of news. News on social media is ‘selected’ by a variety of actors, including the editors and journalists that produce the content, and the algorithms developed by technology companies …

Bias, Bullshit and Lies: Audience Perspectives on Low Trust in the Media

Even in a world where people increasingly get news from social media, the professional news media is still seen as largely to blame for low trust according to a new report from the Reuters Institute for the Study of Journalism, which examines the …